Terms of service

Effective Date: 06 April 2026

Welcome to econestaura.com. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions.

1. General Information

This website is operated by econestaura.com, a Home & Garden e-commerce store. Throughout the site, the terms “we”, “us” and “our” refer to econestaura.com.

Business Details:

  • GST No: 19KARPK4288M1ZG
  • Email: econestaura1@gmail.com
  • Phone: 8388046708
  • Address: Harishchak, Khanakul, Hooghly, West Bengal, India – 712416

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision
  • You are legally capable of entering into binding contracts
  • The information you provide is accurate and complete

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services

We offer Home & Garden products including but not limited to:

  • Home décor items
  • Kitchen gadgets
  • Gardening tools
  • Household accessories

We strive to ensure product descriptions, images, and prices are accurate. However:

  • Colors may vary due to screen differences
  • Product availability may change without notice
  • We reserve the right to discontinue products anytime

4. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Online payments (UPI, Debit/Credit Cards, Net Banking)

Important Notes:

  • Prices are subject to change without notice
  • We reserve the right to cancel orders due to pricing errors
  • COD orders may be verified before confirmation

5. Order Acceptance and Cancellation

Once you place an order:

  • You will receive an order confirmation via email/SMS
  • We reserve the right to accept or reject any order

We may cancel orders if:

  • Product is out of stock
  • Payment issues occur
  • Incorrect pricing or product details
  • Suspicious or fraudulent activity detected

If payment has been made, the refund will be processed as per our Refund Policy.

6. Shipping and Delivery

We aim to deliver products across India within a reasonable timeframe.

Estimated Delivery Time:

  • Processing Time: 1–3 business days
  • Delivery Time: 4–8 business days

Important Conditions:

  • Delivery delays may occur due to logistics issues
  • Incorrect address or phone number may cause delays
  • Customer must be available to receive the order

We are not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns and Refunds

Our Return & Refund Policy is applicable as per the guidelines provided on our website.

General Conditions:

  • Return requests must be made within a specified period
  • Products must be unused and in original packaging
  • Certain items may be non-returnable (e.g., hygiene products)

Refunds will be processed:

  • To original payment method (for prepaid orders)
  • As store credit or bank transfer (for COD orders)

8. User Responsibilities

By using our website, you agree:

  • Not to use the site for illegal purposes
  • Not to violate any laws or regulations
  • Not to transmit viruses or malicious code
  • Not to exploit or misuse website content

Any violation may result in termination of your access.

9. Intellectual Property

All content on this website including:

  • Logos
  • Images
  • Product descriptions
  • Website design

is the property of econestaura.com and protected under intellectual property laws.

You may not:

  • Copy or reproduce content
  • Use content for commercial purposes without permission

10. Third-Party Services

We may use third-party services such as:

  • Payment gateways
  • Courier partners

We are not responsible for:

  • Errors or failures caused by third-party providers
  • Data breaches beyond our control

Users are advised to review third-party policies.

11. Limitation of Liability

econestaura.com shall not be liable for:

  • Any direct, indirect, or incidental damages
  • Loss of data or profits
  • Delay or failure in service due to external factors

All products are provided “as is” without warranties unless specified.

12. Indemnification

You agree to indemnify and hold harmless econestaura.com, its owners, employees, and affiliates from:

  • Any claims or demands
  • Legal liabilities arising from your misuse of the website

13. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

We collect information such as:

  • Name
  • Contact details
  • Address

This information is used to:

  • Process orders
  • Improve services
  • Communicate with customers

We do not sell your personal information to third parties.

14. Prohibited Uses

You are prohibited from using the site:

  • For unlawful activities
  • To harass or harm others
  • To submit false or misleading information
  • To bypass security features

Violation may lead to legal action.

15. Termination

We reserve the right to:

  • Suspend or terminate your account
  • Refuse service

If you breach any terms, your access may be terminated immediately without notice.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to jurisdiction of courts in Hooghly, West Bengal.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on the website.

Users are encouraged to review this page regularly.

18. Contact Information

For any questions regarding these Terms of Service, please contact us:

  • Email: econestaura1@gmail.com
  • Phone: 8388046708
  • Address: Harishchak, Khanakul, Hooghly, West Bengal – 712416

19. Disclaimer

We do not guarantee that:

  • The website will be uninterrupted or error-free
  • Results obtained will be accurate or reliable

All services and products are provided without warranties unless explicitly stated.

20. Entire Agreement

These Terms of Service constitute the entire agreement between you and econestaura.com and govern your use of the service.

✅ Final Note

By continuing to use our website, you agree to all the terms mentioned above. If you do not agree, please refrain from using our services.