Privacy policy

Effective Date: 06 April 2026

Welcome to econestaura.com. Your privacy is extremely important to us. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our Home & Garden products.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you.

a) Personal Information

When you place an order or interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (processed securely via third-party gateways)

b) Non-Personal Information

We may also collect:

  • Browser type
  • IP address
  • Device information
  • Pages visited
  • Time spent on the website

c) Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies through your browser settings.

2. How We Use Your Information

We use the collected data for various purposes:

  • To process and fulfill orders
  • To improve our website and services
  • To communicate order updates
  • To provide customer support
  • To send promotional emails (only with your consent)
  • To prevent fraud and ensure security

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

a) Service Providers

  • Payment gateways
  • Shipping and logistics partners
  • Email marketing platforms

b) Legal Requirements

We may disclose your information if required:

  • By law or government authorities
  • To protect our legal rights
  • To prevent fraud or illegal activities

4. Data Security

We implement appropriate security measures to protect your personal data:

  • Secure Socket Layer (SSL) encryption
  • Secure payment processing
  • Restricted access to personal data

However, no online system is 100% secure. We cannot guarantee absolute security but strive to protect your data.

5. Your Rights

As a user, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at: econestaura1@gmail.com

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing your data.

7. Payment Information

We do not store your payment details such as:

  • Credit/Debit card numbers
  • CVV or OTP

All payments are processed securely via trusted third-party payment gateways.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

If we discover such data, we will immediately delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

We encourage users to review this page regularly.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us:

Store Name: econestaura.com
Email: econestaura1@gmail.com
Phone: 8388046708
Address:
Harishchak, Khanakul, Hooghly
West Bengal – 712416
India

11. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

12. Data Retention Policy

We retain your personal information only for as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • To resolve disputes

Once data is no longer required, we securely delete or anonymize it.

13. Marketing Communications

With your permission, we may send:

  • Offers and discounts
  • New product launches
  • Updates and newsletters

You can opt-out anytime by:

  • Clicking “unsubscribe” in emails
  • Contacting us directly

14. International Data Transfers

If you access our website from outside India, your data may be transferred and processed in India.

By using our services, you consent to this transfer.

15. Fraud Prevention

We actively monitor transactions to prevent fraud and unauthorized activities. Suspicious transactions may be:

  • Delayed
  • Cancelled
  • Reported to authorities

16. User Responsibilities

You agree to:

  • Provide accurate information
  • Keep your account details secure
  • Not misuse the website

We are not responsible for issues caused by incorrect user information.

17. Log Files

We use log files which include:

  • IP addresses
  • Browser types
  • Internet Service Provider (ISP)
  • Date and time stamps

These are used for analytics and site management.

18. Advertising & Analytics

We may use tools like:

  • Google Analytics
  • Facebook Pixel

These help us:

  • Understand user behavior
  • Improve marketing campaigns

These third parties may use cookies and tracking technologies.

19. Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals.

20. Grievance Officer (India Compliance)

As per Indian IT laws, you can contact our Grievance Officer:

Email: econestaura1@gmail.com
Phone: 8388046708

We aim to resolve complaints within 30 days.

Conclusion

At econestaura.com, we are committed to protecting your privacy and ensuring a safe shopping experience. Your trust is important to us, and we continuously work to safeguard your personal information.