Terms & Conditions

Effective Date: 06 April 2026

Welcome to econestaura.com. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and purchasing from us, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. Business Information

Store Name: Econestaura
Website: econestaura.com
Business Email: econestaura1@gmail.com
Phone Number: 8388046708
Address: Harishchak, Khanakul, Hooghly, West Bengal, India – 712416
GST Number: 19KARPK4288M1ZG

2. Definitions

  • “Company”, “We”, “Our”, “Us” refers to Econestaura
  • “User”, “Customer”, “You” refers to the person accessing or purchasing from the website
  • “Products” refers to Home & Garden items sold on our platform

3. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old
  • You will use this website for lawful purposes only
  • You will not misuse or attempt to damage the website

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

4. Product Information

We strive to ensure that all product details, descriptions, and prices are accurate. However:

  • Errors may occasionally occur
  • Colors may vary slightly due to screen settings
  • Product availability may change without notice

We reserve the right to correct any errors without prior notice.

5. Pricing & Payments

  • All prices are listed in INR (₹)
  • Prices include applicable GST unless stated otherwise
  • We reserve the right to change prices at any time

Accepted Payment Methods:

  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Cash on Delivery (COD) (if available)

Orders will be processed only after successful payment confirmation.

6. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per customer

Reasons for Cancellation:

  • Product unavailability
  • Payment failure
  • Incorrect pricing or description
  • Suspected fraudulent activity

If your order is canceled, you will be notified and refunded if applicable.

7. Shipping & Delivery

  • Orders are processed within 1–3 business days
  • Delivery usually takes 3–10 business days depending on location

Important Notes:

  • Delivery delays may occur due to unforeseen circumstances
  • Customers must provide accurate shipping details
  • We are not responsible for delays caused by courier services

8. Return, Refund & Replacement

We aim to ensure customer satisfaction. However, the following conditions apply:

Return Eligibility:

  • Product must be unused and in original packaging
  • Return request must be made within 7 days of delivery

Non-Returnable Items:

  • Used products
  • Damaged items due to misuse
  • Clearance or sale items

Refund Process:

  • Refunds will be processed within 5–10 business days after approval
  • Refunds will be credited to the original payment method

9. User Responsibilities

As a user, you agree:

  • To provide accurate information
  • Not to engage in fraudulent activities
  • Not to misuse promotional offers

Violation may result in account suspension or legal action.

10. Intellectual Property Rights

All content on this website including:

  • Logos
  • Images
  • Text
  • Graphics

are the property of Econestaura and protected under applicable copyright laws. Unauthorized use is strictly prohibited.

11. Limitation of Liability

Econestaura shall not be liable for:

  • Any indirect or consequential losses
  • Delay or failure due to circumstances beyond our control
  • Loss of data or profits

Our liability is limited to the value of the purchased product.

12. Privacy Policy

Your privacy is important to us. By using our website, you agree to the collection and use of information as described in our Privacy Policy.

13. Third-Party Links

Our website may include links to third-party websites. We do not control or take responsibility for the content or policies of these external sites.

14. Fraud Prevention

We reserve the right to:

  • Verify customer details before processing orders
  • Cancel suspicious orders
  • Take legal action against fraudulent activities

15. Termination of Use

We may suspend or terminate access to our website without notice if:

  • Terms are violated
  • Fraudulent or illegal activity is suspected

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in West Bengal.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website means you accept those changes.

18. Contact Information

For any queries regarding these Terms, please contact us:

📧 Email: econestaura1@gmail.com
📞 Phone: 8388046708
📍 Address: Harishchak, Khanakul, Hooghly, West Bengal – 712416

19. Disclaimer

All products and services are provided “as is” without any warranties, express or implied. We do not guarantee that the website will always be available or error-free.

20. Entire Agreement

These Terms constitute the entire agreement between you and Econestaura regarding the use of our website and services.